Contact Gadget Craze
A real person reads every message. Most enquiries are answered the same working day. WhatsApp is usually quicker still.
Get in touch
Tell us what you need and we will come back with a straight answer. If it is about an order you have already placed, add your order number and we will pull it up before we reply.
Would you rather talk? WhatsApp is the fastest way to reach us. Our numbers, email, collection hours and same-day delivery windows are all listed beside this form.
Sales and business
Orders, product questions, partnerships and supply enquiries.
- +256 758 005 360 (Airtel, WhatsApp)
- [email protected]
Support
An order already placed, a fault, a return or a refund.
- +256 778 735 750 (MTN)
- [email protected]
Collection point
Mabirizi Complex, 3rd floor,
L3 03, Kampala Road,
Kampala, Uganda
Collection hours
Mon–Fri: 8:00am–8:00pm
Saturday: 9:00am–7:00pm
Sunday: 10:00am–5:00pm
Talk to us
Mon–Fri: 8:00am–9:00pm
Saturday: 9:00am–7:00pm
Sunday: 10:00am–5:00pm
Same-day delivery
Mon–Sat: 9:30am–7:30pm
Sunday: 12:00pm–6:00pm
Social Media
A registered company, not an inbox
Gadget Craze (U) Ltd is a registered Ugandan business selling online across the country. Every order is placed, tracked and invoiced through our own system, so there is a record of it from checkout to your door. Not a social media inbox, not a reseller account.
Payments only to verified accounts
Every shilling goes to a named company bank or Mobile Money account, so your payment is traceable. We publish them openly on our payment methods page.
Returns you can hold us to
Our returns policy follows Uganda's consumer protection guidelines, with refunds issued within 14 days of inspection.